Shipping policy
At Tevally Organics, we take pride in delivering fresh, organic products to your doorstep with reliable and transparent shipping options.
Shipping Options
We offer two shipping methods at checkout:
- Standard Shipping - Cost-effective delivery with dependable transit times.
- Expedited Shipping - Faster delivery for urgent orders.
Shipping rates are calculated at checkout based on your location, package weight, and selected delivery speed.
Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order ships.
Delivery Times (Estimated)
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Delivery timelines may vary depending on your location within Canada and carrier conditions.
Shipping Costs
- Shipping is paid by the customer at checkout.
- Rates are calculated in real-time to ensure fairness and accuracy.
- Expedited shipping will incur higher charges than standard delivery.
Order Tracking
All orders include tracking. You’ll receive a tracking link via email once your order has been shipped.
Shipping Delays
While we work with trusted carriers, delays may occasionally occur due to:
- Weather conditions
- Carrier disruptions
- High seasonal demand
Tevally Organics is not responsible for delays once the package has been handed over to the carrier, but we’ll always support you in resolving issues.
Incorrect Address
Please ensure your shipping address is accurate at checkout.
Tevally Organics is not responsible for orders shipped to incorrectly provided addresses.
Shipping Coverage
We currently ship across Canada. For special requests or bulk orders, please contact us directly.
Questions?
For any shipping-related inquiries, please contact our support team—we’re here to help.